Useful numbers and Council Christmas opening hours.

HELPLINE AND INFORMATION NUMBERS

 

Cheshire Resilience Forum – 01606 364 009 / www.cheshireresilience.org.uk / resilience.forum@cheshire.ppn.police.uk

 

Local Councils & Associations

 

Cheshire East Council Emergency Out of Hours Control Centre - 0300 123 5025 www.cheshireeast.gov.uk

Cheshire East Council Emergency Social Care out of Hours Team - 0300 123 5022

Cheshire East Council Bank and Public Holidays - All Council offices are closed

Cheshire East Council Information Line - 0300 123 5500 (8.30am – 5pm)

Cheshire East Council - Concerned about a child - 0300 123 5012

Cheshire East Council - Concerned about an adult - 0300 123 5010

Cheshire East Council - Family Information and Support Services - 0300 123 5033

Cheshire East Council - Domestic abuse hub - 0300 123 5101 (or 999)

Cheshire East Council - Children, Schools and Family

Cheshire East Council - Waste/recycling/Street cleaning/Abandoned vehicles - 0300 123 5011

Cheshire East Council - Environmental Health and Licensing

Cheshire East Council - Roads/Potholes/Streetlights/Transport/Parking - 0300 123 5020

Cheshire East Council - Births, Deaths and Marriages - 0300 123 5019

Cheshire East Council - Council Tax, Business Rates and Housing Benefits - 0300 123 5013

Cheshire East Council - Planning - 0300 123 5014

Cheshire East Council - Dog Warden - 0300 123 5021

Cheshire East Council - Leisure, Culture and Tourism - 0300123 5018

Cheshire East Council - Community Safety - 0300 123 5021

Cheshire East Council - Housing - 0300 123 5017 - www.cheshirehomechoice.org.uk

                                                                                                    

 

 

 

Cheshire West and Chester Council - Out of Hours Emergency Contact - 0300 123 7035 www.cheshirewestandchester.gov.uk

Cheshire West and Chester Council – Adult Social Care Emergency Out of Hours - 01244 977 277 emergencydutyteam@cheshirewestandchester.gov.uk

Cheshire West and Chester Council – Children and Young People services Emergency out of Hours - 01244 977 277

Cheshire West and Chester Council – General enquiries - 0300 123 8123

Cheshire West and Chester Council – Adult social care gateway team - 0300 123 7034

Cheshire West and Chester Council – Benefits (including Housing Benefit and Council Tax Reduction) - 0300 123 7021

Cheshire West and Chester Council – Blue badges - 0300 123 7040

Cheshire West and Chester Council – Children’s Services - 0300 123 8123 (please say “Children(s) when prompted)

Cheshire West and Chester Council – Council Tax - 0300 123 7022

Cheshire West and Chester Council – Charisma Card - 0300 123 7044

Cheshire West and Chester Council – Concessionary Travel - 0300 123 7025

Cheshire West and Chester Council – Environmental health (including pest control) – 0300 123 7038

Cheshire West and Chester Council – Fraud hotline - 0300 123 7030

Cheshire West and Chester Council – Highways - 0300 123 7036

Cheshire West and Chester Council – HELP (Local welfare assistance) – 0300 123 7065

Cheshire West and Chester Council – Housing Solutions advice line - West Cheshire Homes - 0300 123 2442 

westcheshirehomes@cheshirewestandchester.gov.uk

Cheshire West and Chester Council – Parking (general enquiries) - 0300 123 7024

Cheshire West and Chester Council – Planning and building control - 0300 123 7027

Cheshire West and Chester Council – Registration of births, marriages and deaths - 0300 123 7037

Cheshire West and Chester Council – Schools and free school meals - 0300 123 7039

Cheshire West and Chester Council – Waste collection - 0300 123 7026

 

Housing Associations

 

Cheshire East Council - Wulvern/Guinness Partnership - 01270 506 200 - www.wulvern.org.uk, Plus Dane - 0800 1692988 – www.plusdane.co.uk, Peaks & Plains - 0800 012 1311 - www.peaksplains.org

 

Cheshire West and Chester - Plus Dane - 0800 169 2988 www.plusdane.co.uk / Sanctuary - 0800 131 3348 or 0300 123 3511 (mobile) www.sanctuary-housing.co.uk / Weaver Vale Housing Trust – 0300 303 9848, Emergency Repair - 0800 318 259 www.wvht.co.uk

 

Town/ Parish Councils

 

Winsford Town Council - 01606 593582 www.winsfordtowncouncil.gov.uk

Tarporley Parish Council – 01829 732516 clerk@tarporley.org.uk

Malpas Parish Council - 01948 861353 malpaspc@hotmail.com

 

Services

 

United Utilities (Water Supply) - 0345 672 3723 - www.unitedutilities.com/emergencies.aspx

United Utilities (Water Leaks) – 0800 330 033

Welsh Water – 0800 085 3968 – www.dwrcymru.com 

National Grid Gas (Gas Leaks) - 0800 111 999 - www.nationalgrid.com/uk

SP Energy Networks (Electricity|) – 0800 001 5400 – www.spenergynetworks.co.uk

BT Fault Line - from landline 0800 800 151/0800 800 150 – www.bt.com  

Royal Mail Customer Service – 0870 062 6751 - www.royalmail.com

 

Community Helplines

 

Childline - 0800 1111 - www.childline.org.uk

The Silver Line (help line for older people) – 0800 4 70 80 90 - www.thesilverline.org.uk

Brightlife (working together to reduce social isolation) - 01606 884 444 www.brightlifecheshire.org.uk

Domestic Violence Helpline - 0808 2000 247 - www.nationaldomesticviolencehelpline.org.uk

Samaritans Hotline - 116 123 (National) - www.samaritans.org

Shelter - 0808 800 4444 - www.shelter.org.uk

Citizens Advice Cheshire West (Chester, Northwich and Winsford office) - 0344 576 6111 -  www.citizensadvicecw.org.uk  Environment Agency - 0370 850 6506 - www.gov.uk/government/organisations/enviroment-agency

Age UK Cheshire - Hartford - 01606 881 660, Age UK Cheshire – Chester – 01244 401 500, National - 0800 055 6112    www.ageuk.org.uk/cheshire

Shopmobility Service - Chester - 01244 312626 - Northwich - 01606 288820, Winsford - 01606 557550 - shop.mobility@cheshireeast.gov.uk

 

Health

 

Emergency - 999

NHS Non - Emergency Number - 111- www.nhs.uk

Leighton Hospital - 01270 255141 - www.mcht.nhs.uk / Countess of Chester Hospital – 01244 365 000 – www.coch.nhs.uk

 

Crime and Safety

 

Emergency - 999

Cheshire Constabulary (non-emergency) - 101- www.cheshire.police.uk

Crimestoppers - 0800 555 111 - www.crimestoppers-uk.org

Cheshire Fire and Rescue Service HQ - 01606 868700 - www.cheshirefire.gov.uk

British Transport Police - 0800 40 50 40 - www.btp.police.uk

Foreign and Commonwealth Office – 0870 606 0290

Anti-terrorism hotline – 0800 789 321

24-Hr Floodline - 0345 988 1188

Environment Incident Hotline – 0800 80 70 60

 

Public Transport

 

National Rail Enquiries – 03457 484 950 - www.nationalrail.co.uk

Trainline – 0844 800 4953 – www.customerservicescontact.co.uk

Traveline 0871 200 22 33 – www.traveline.info

Arriva – 0344 800 4411 – www.arrivabus.co.uk

D&G Buses - 01270 252 970 - www.dgbus.co.uk

D Jones & Sons – 01978 824 666 – www.djonesandson.co.uk

Aintree Coachline – 0151 327 1078 – www.aintreecoachline.co.uk 

Howards Travel – 01928 572 757 – www.springfieldbus.co.uk

Warrington Borough Transport – 01925 634 296 – www.networkwarrington.co.uk

CHESHIRE WEST AND CHESTER COUNCIL CHRISTMAS AND NEW YEAR OPENING HOURS

 

Friday 22 December 2017: 8-7pm

Saturday 23 December 2017: closed

Sunday 24 December 2017: closed

Monday 25 December 2017: closed

Tuesday 26 December 2017: closed

Wednesday 27 December 2017: 8-7pm

Thursday 28 December 2017: 8-7pm

Friday 29 December 2017: 8-7pm

Saturday 30 December 2017: closed

Sunday 31 December 2017: closed

Monday 1 January 2018: closed

Tuesday 2 January 2018: normal service resumes