Local MP, Antoinette Sandbach has drawn attention to Ofcom calling on the UK's 20 million Android smartphone users to join its first crowd-sourced research project for better mobile phone services.
Ms Sandbach campaigns for better mobile signal in Eddisbury said:
“I’m encouraging my constituents to download the Ofcom Mobile Research app, mobile users can then join a nationwide panel of volunteers who will help gather valuable information about mobile coverage here in Eddisbury as well as the reliability of voice calls, mobile broadband performance and users' experience and habits.”
The app automatically measures the performance of mobile and Wi-Fi networks; users don't need to manually run any tests. The highlights of its findings will be displayed on the app's home screen. From time-to-time, the user will be asked to briefly rate how well they feel their service is performing.
Ofcom's research aims to build an independent benchmark for both consumers and industry. It will help mobile customers make purchasing and switching decisions, and will be used to enhance Ofcom's mobile coverage maps and consumer research.
The data collected by the new app - such as app use, voice call reliability, signal strength, location and data speeds - will be anonymised and collated to build a nationally-representative dataset.
This will then feed into various Ofcom research projects, including a new study comparing telecoms operators' quality of service in spring 2017.
Just search the android app store for ‘Ofcom Mobile Research.’